FAQs
The Humble Edit is your go-to destination for handpicked products featuring distinct designs crafted with love. Our products undergo a detailed printing process to ensure freshness and provide the best outcomes possible. Explore our thoughtfully curated selection of printed products, perfect for adding a touch of uniqueness to your life.
At The Humble Edit, our dedication to you centers on curating meticulously chosen products that enhance your lifestyle. We prioritize quality, transparency, and security while continuously improving our offerings.
You'll find a size guide on the clothing product pages, so please be sure to consult it before making your purchase. Most of our clothing items are true to size, but if you prefer a looser, more relaxed fit, consider selecting a larger size.
We occasionally offer discounts, promotions, and exclusive offers to our customers. To stay updated on our latest deals, we recommend subscribing to our newsletter and following us on social media. This way, you won't miss out on any exciting opportunities to save on your favorite products.
We only accept Credit Cards at the moment.
We highly recommend using our secure credit card payment method. Please be assured that your card details will be safeguarded using top-notch encryption protocols. We are committed to providing you with a secure and worry-free shopping experience on our website. Currently, we accept major credit cards which are Visa and MasterCard, and we only accept mada cards (Debit Cards) issued by Saudi Banks.
Yes, Apple Pay is available as a payment method.
After you've made a purchase, please allow up to 5 business days (which is not included with the delivery time) for our team and suppliers to process and fulfill your order. Typically, it may take around 2-3 weeks for your items to be delivered. However, the actual delivery time can vary depending on your location. Keep in mind the delivery time does not keep into consideration public holidays, so if there's a public holiday, then the delivery time will take longer.
You may be responsible for any customs or local delivery charges incurred.
Yes, embroidered items may occasionally have a longer fulfillment time compared to printed products.
Currently, we are shipping to Bahrain, Saudi Arabia, UAE and Kuwait.
We will slowly expand to the rest of the GCC. Our team is working really hard to make this happen!
When unboxing a newly purchased shirt or hoodie with a direct-to-garment (DTG) print, you might detect a scent resembling vinegar or spot a faint off-white residue. No need for concern, as this is a common occurrence and not a lasting issue.
This odor and residue are a result of a fixation agent applied during the printing process, a standard practice in the DTG printing industry. Its purpose is to facilitate the bonding of ink with the fabric. Without this agent, the ink could potentially flake off from the garment.
The solution is simply to wash the garment. Neither the residue nor the smell is permanent and both should go away after one wash.
Our commitment is to get your orders out as swiftly as possible. However, orders may be shipped separately or together based on fulfillment times. Please remember that we work with various suppliers, so shipping times can vary depending on the items you've ordered.
Kindly double-check your spam/junk folder after making a purchase with us. Please note that shipment tracking details will be emailed to you once the items are dispatched.
Yes, you can track your order. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Please note that once your shipment has arrived in either Bahrain or Saudi Arabia, you can track your order via the post office.
Click here for Bahrain's Post Office Tracking.
Click here for Saudi Arabia's Post Office Tracking.
Click here for UAE's Post Office Tracking.
Click here for Kuwait's Post Office Tracking.
At The Humble Edit, we prioritize fast order processing to ensure your products reach you as quickly as possible. Once you place an order, our team immediately starts processing it, therefore we cannot make any modifications to your order.
If your order has started fulfillment, we won't be able to cancel it, and you will need to process a return once you receive the products.
The delivery attempt might not have been successful due to your absence during the scheduled delivery time. We strongly recommend using your local postal service's tracking system to monitor the status of your order or try contacting them directly. If you prefer not to wait for a reattempted delivery, you also have the option to personally collect the package from the post office.
We want you to be fully satisfied with your purchase. If for any reason you are not, we accept returns within a 14-day period from the date of delivery. The item must be unused, in its original packaging, and in the same condition as when you received it. For detailed instructions on initiating a return, please refer to our Return & Refund page here.
After The Humble Edit receives your return and the product has been assessed and accepted, please allow up to 14 business days for the processing to be completed. Keep in mind that there might be an additional waiting period from your bank before the refund is posted to your account. Rest assured, your refund will be credited back to the original form of payment. We will notify you via email once our team has processed your refund and it's on its way.