Return & Refund Policy

Please take a moment to familiarize yourself with our convenient refund policy:

REQUESTING A RETURN:
To initiate a return, simply visit this page or contact us at support@thehumbleedit.com. For all other eligible returns, the customer will be responsible for the return shipping costs.

However, please note that certain products you purchase may come with a specific supplier's return address. In such cases, we will collaborate closely with you to ensure that all return requirements are met and your refund or exchange is processed efficiently. Rest assured, we are here to assist you throughout the process.

EXCHANGES:
Kindly note that exchanges are not possible, you'll need to return the one you received and make a new purchase.

The customer will be responsible for the shipping costs. 

COLLECTION PURCHASES:
For Collection purchases, kindly note that individual items cannot be returned separately.

PRODUCTS NOT ELIGIBLE FOR RETURN:

• Used or washed products
• Products purchased through special promotions, clearance sales, or discounted offers (unless they are defective or damaged)
• Customized or personalized products
• Perishable or consumable products
• Products with hygiene concerns (e.g., intimate apparel, cosmetics, etc.)

Please ensure that returned items adhere to the aforementioned guidelines for a smooth refund process. Unfortunately, we won't be able to refund products that don't meet these criteria.

TIMELY RETURNS:
You have a 14-day window, starting from the date of your order, to request a return.

INCORRECT ORDERS:
If you received a different item than the one you ordered, we sincerely apologize for the inconvenience caused. Simply reach out to our dedicated support team at support@thehumbleedit.com with your order details, and we'll swiftly correct the error.

REFUND PROCESS:
After the returns have been accepted, refunds will be issued to the original payment account. Please allow 5-10 working days for card refunds to reflect in your account.

For any further inquiries or assistance, please don't hesitate to reach out to our dedicated customer support team at support@thehumbleedit.com.

By making a purchase on our website, you acknowledge and agree to comply with the terms and conditions outlined in our Return and Refund Policy. Your satisfaction is our priority.